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Returns & Exchanges

If you are not completely satisfied with a Mediatec purchase or gift for any reason they can be exchanged or refunded. Products must be returned in brand new condition.

Repair Warranty
All repairs are warranted for a period of 30 days following the day of repair. The warranty applies to the specific repair performed as recorded on the original repair order. It is advised that the recently repaired equipment should be tested immediately upon receipt. If the device has been subjected to shock, repaired elsewhere, water damaged, corroded or contains sand, no claims will be accepted.

Mediatec Return and Exchange Procedures
Onlinepurchases can be easily returned to our Mediatec location. Mediatec in-store and online purchases must be returned with a receipt at Mediatec.

Visit any free standing Mediatec store to return an item purchased from mediatec.co within 30 days of purchase. Refunds will be given in the same form of payment used to make the purchase.

You will receive an email confirmation once your return has been processed. Your financial institution may take longer to reflect the transaction.